At our salon, we require all of our clients to have up to date Rabies and Bordetella vaccinations. As we understand it is your choice whether or not you would like your dog to have these vaccinations, we do require them in order for them to be groomed here. Our local vet has recommended we require these vaccines to insure the safety of all our clients and our groomers.
Our appointments are scheduled on the hour from 9 AM - 12 PM. We will give a courtesy call 15 minutes after the scheduled time to see if you will still be coming in. If you are still absent 30 minutes after the scheduled appointment time, this will forfeit your appointment and the no-show fee will incur.
If you need to cancel or reschedule your appointment, it must be done at least 24 hours before the appointment time or a $25 fee will incur.
Our salon is open from 9 AM - 5 PM, Tuesday - Saturday. Unless you are informed that your dog will not be ready for pickup until after 5 PM, you are expected to pick up before closing. We will give a courtesy call 15 minutes prior to closing as a reminder that we will be closing. If you arrive after 5 PM to pick up, the $25 late pickup fee will incur.
As we value our loyal customers, we also value our wonderful groomers and their time and effort. For this reason, we enforce the following fees.